Facilities Management
As service partner with our clients we take responsibility in ensuring their facility is maintained correctly. We take our duty of care seriously in emergency instances that require quick turn around in mitigating issues which is why we have designed out infrastructure to offer a maximum of 4-hour response time in the south of England between the East Coast across to Swindon.
- Ensuring regular training and refresher courses for all engineers and staff alike.
- We approach Facilities Management with a simple and flexible attitude.
- As a Company we pride ourselves on maintaining a high quality of service, whilst achieving a high retention of staff. By doing this, it has allowed relationships to be formed between Centre Management and our staff. This also means we can offer a more proactive service opposed to being reactive.
Electrical
We offer a complete breakdown call-out service which means in the event of an Emergency, our Engineers will often be able respond inside London within 90 minutes. This service is available 365 days a year designed to avoid Service withdrawal.
- Electrical cover
- Mechanical cover
- On-site Facility Managers
- 24/7 All trade availability
- 24 Hour Security
- Certified Gas & Electric Safety Checks
- Emergency Glazing & Boarding
- Emergency Locksmiths
- Commercial Cleaning Services
- Plumbing, Heating, Ventilation and Air-conditioning Services for Industrial and Commercial applications
Servicing
Upon completion of a service visit, centre management are made aware of any problems and possible Health & Safety implications found. A defects list and quotation are then compiled detailing any required works and/or upgrades. The quotation and certification are digitally sent to the centre and to the Facility Management Department to assess. A review of all quotations and defects are regularly highlighted and included in our monthly reports. Any series Health & Safety problems are flagged up and followed up on several occasions until resolved.
